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NC coronavirus update August 16: NCEdCloud online system glitch on student portal keeps some teachers, pupils from logging in to canvas CMS

RALEIGH, N.C. — Here are the latest updates about COVID-19, the disease caused by the novel coronavirus, in North Carolina.What can we help you with? View our COVID-19 information and resources page here

9:20 a.m.
The computer system that runs some of the online portals used by school districts across North Carolina crashed Monday morning.

NCEdCloud is the system used by students and teachers to access online learning tools such as PowerSchool and Canvas.

The technical glitch Monday reportedly made it difficult for some students and teachers to log in.

Monday was the first day of school for many districts across the state. Plus, more students than ever before were logging in for remote classes, as the state is requiring schools to operate at least partly remote for the time being due to COVID-19.

#DPSAlert | NCEdCloud, the system used to access PowerSchool and Canvas, is experiencing technical issues across the state making it difficult for some staff and students to log in. State IT teams are aware of the issue and are working to resolve it.

— Durham Public Schools (@DurhamPublicSch) August 17, 2020

9:15 a.m.
Wake County Public Schools said most computers and online learning devices will not be ready for pickup on Monday.

The district is working to make sure all students in the district have online access, so they can participate in classes for the start of the school year during the COVID-19 pandemic.

The school district said families that requested devices will receive an email when their devices are ready to be picked up. Families can expect to be notified three days before their pick-up date.

CLICK HERE for more about pick up instructions.

8:26 p.m.
Durham County Public Health reports an additional 37 COVID-19 cases raising the county total number of cases to 6,427 as of Sunday evening.

5:03 p.m.
Wake County health officials report a total of 12,666 total COVID-19 cases as of Sunday evening, up 80 from Saturday.

2:40 p.m.
As video surfaces showing a huge gathering of students, UNC is reporting a fourth COVID-19 cluster at Hinton James residence hall. This follows reported clusters at Ehringhaus residence hall, Granville Towers and the Sigma Nu fraternity house.

The university identifies a cluster as five or more cases.

All residents living in the building have been given information about the cluster and next steps.

In the video, students can be seen wearing their masks but not social-distancing. A student who wanted to remain anonymous tells ABC11 the party started around 4 p.m. but was broken up by campus police around 5:15 p.m. It is unclear if there is any correlation between the gathering students say the risks are concerning.

On Monday, the faculty executive committee at UNC-Chapel Hill plans to hold a meeting.

12:30 p.m.
North Carolina health officials are reporting 1,246 more COVID-19 cases, bringing the total to 143,706.

With 80 percent of hospitals reporting, hospitalizations have decreased by 98. That brings the total to 934 statewide, the first time it has been below 1,000 in more than a month.

There have been four more deaths, bringing the total to 2,347.

Why you might see different numbers of COVID-19 cases depending where you look

The state has reported 21,245 more tests, bringing the total to 1,924,626.

North Carolina health officials are reporting that 7 percent of tests are positive.

According to NCDHHS, there are 551 empty ICU beds and 5,458 empty inpatient hospital beds.

7:30 a.m.
According to data from Johns Hopkins University, there are 5,361,613 total confirmed COVID-19 cases in the United States.


6:30 p.m.
Durham County’s latest update shows 6,390 total confirmed COVID-19 cases, an increase of 26 since Friday.

5 p.m.
Wake County is reporting 12,645 total confirmed COVID-19 cases with 183 coronavirus-related deaths. The average age of those infected is 39 years old.
Women make up 53 percent of those testing positive in the county.

4 p.m.

UNC has identified another COVID-19 cluster, this time at the Sigma Nu fraternity on Fraternity Court in Chapel Hill.

Students at UNC are nervous about the COVID-19 clusters popping up on campus with some leaving Chapel Hill entirely. UNC junior Hallie Phillips moved out Saturday, taking her belongings to her parents’ home in Raleigh. Phillips, a member of Phi Beta Phi, was initially anxious about the reports of the virus on campus. Friday’s news about the clusters was the last straw.

“My mom actually sent me the article as a screenshot so the message she sent was like ‘come home,'” Phillips told ABC11’s Morgan Norwood. “So that played a role.”

RELATED: UNC identifies 3rd cluster of COVID-19 cases at Sigma Nu fraternity

1 p.m.
North Carolina health officials are reporting 1,536 more COVID-19 cases, bringing the total to 143,706 statewide.

There have been 30 more deaths, bringing the total to 2,343.

Just under 26,000 new tests were completed statewide, bringing the total to 1,903,401.

The percent positive rate of tests has increased back up to 7 percent for the first time since last Saturday. The state has been reporting a percent positive test rate of 6 percent every day since Aug. 8.

Hospitalizations have decreased by 17 to 1,032.

8 a.m.
According to Johns Hopkins University data, there have been 5,314,021 confirmed COVID-19 cases in the United States.

Copyright © 2020 ABC11-WTVD-TV/DT. All Rights Reserved – The Associated Press contributed to this report.

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